How can we help?

Firstly welcome to Net World Sports! There are two ways to have an account created.

• If you have placed an order, you will automatically have an account set up
• Or, sign up now

There are lots of benefits of having a NWS account including a quicker checkout experience, speedy reordering and an easy way to manage your information.

Great question… On the bottom footer of all our pages we have a quick sign up button allowing you to ‘sign up to receive exclusive updates and offers’. Simply enter your email address and click sign me up, you will then start receiving our amazing offers and news!

We keep our product prices as low as possible, unfortunately this means we can’t offer free delivery. Although thanks to the extensive range of couriers we use we’re able to provide a fantastic selection of delivery options at extremely competitive rates. Our delivery charges are based on the weight of the products you buy, so will vary from product to product.

Customers who are shipping to countries outside of the UK should be aware of that the prices on our website do not include any customs charges. These vary depending on the country and on certain occasions you may have to cover these additional costs when you receive your order.

Shipping costs can vary for many reasons; per country we deliver to, the product you are purchasing, the website you are browsing and the currency you are shopping in. Due to the ever-changing global situation and frequent price changes across the courier network, in some rare cases, orders shipping to countries outside of the UK may incur a surcharge post-purchase. In this case we will contact you to discuss your order before dispatch. To receive an accurate shipping cost for all international orders please ensure you are shopping on the correct website for your delivery country and contact our Sales team via the Contact Us page.

It happens to the best of us! To get a new password follow the simple steps below:

• Click sign in on the top right corner of the screen
• Click ‘Forgotten password’ on the page
• A pop up will show allowing you to enter your email address, following this click the ‘Send’ button
• Check your emails to update your information

Of course you can. Providing it’s within 14 days of purchase and has not been used, if you’re not completely 100% satisfied with your order get in touch with us as soon as possible so we can try and resolve the issue – in many cases we’ll find a solution so that you won’t even need to return your items.

Please note: We do not accept returns or refund purchases for customised or custom sized items, this includes custom sized netting.